Opening Pagesdocument, saved to Droplr, on iPhone with Pages installed not possible?

Kris Daelemans's Avatar

Kris Daelemans

14 Aug, 2012 07:55 PM

Hello,

When I upload a Pages-document to Droplr, and I open the Droplr-app on the iPhone, I only get one button: "email link", and I can't open or download the document, although Pages is installed on the iPhone.
On the Mac, that's no problem.
What do I have to do, to solve this problem?
Thanks!
Kris

  1. Support Staff 2 Posted by Bruno de Carvalho on 17 Aug, 2012 11:21 PM

    Bruno de Carvalho's Avatar

    Kris, the problem is on our end. Our mobile views only allow opening a few known file types and pages docs aren't one of them.

    Thanks for bringing this up, we'll patch it deploy a fix shortly!

    Cheers,
    Bruno

  2. 3 Posted by Billy on 18 Aug, 2012 03:27 AM

    Billy's Avatar

    Would it be possible to add .EPUB, .PDF, .CBZ/.CBR (comics) etc too? I'm being serious, this is the only thing keeping me from going pro. I heard about "open in" support just like Dropbox's app and rushed to check but sadly it doesn't work for almost every format i tried.

  3. 4 Posted by Rylander on 18 Aug, 2012 05:47 AM

    Rylander's Avatar

    This also bugs me. I cant open .xls docs cbr/cbz video formats that are not mp4. These are things I have apps that can open them but can't through your app. Open in should support all files that I can open.

  4. 5 Posted by Kris Daelemans on 18 Aug, 2012 05:20 PM

    Kris Daelemans's Avatar

    Thanks Bruno, I'm looking forward to it!

    Cheers,

    Kris

  5. Support Staff 6 Posted by Bruno de Carvalho on 24 Aug, 2012 01:32 AM

    Bruno de Carvalho's Avatar

    @Billy & @Rylander, "Open in…" is a different thing. If you receive an email and tap the attachment, you'll see the option to upload directly to Droplr - but it's true, its name may be a little misleading!

    We'll remove some of the restrictions for download/play when viewing these files on mobile apps.

    Thank you all for your feedback and support!

    Cheers,
    Bruno

  6. Bruno de Carvalho closed this discussion on 24 Aug, 2012 01:32 AM.

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