JPG images no longer show up on the "Fusion" or My Files page
I'm using the latest version of Droplr on a Windows XP Professional installation. My browser is Firefox 10. This problem started about a week ago. Here's a sample link http://d.pr/19c1 And attached is a screen cap. Thanks
Rog
-
droplr.jpg
9.1 KB
droplr.jpg
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Levi Nunnink on 03 Apr, 2012 11:00 PM
Hi Rog,
I'm not sure I understand the problem. Are you saying that you can't upload jpg images but everything else uploads fine?
3 Posted by rogson on 03 Apr, 2012 11:41 PM
HI Levi,*
*I provided a link with the forum post, but here's another one.
http://d.pr/tpbz No longer does the picture itself show up. Yes you can
download the picture but not VIEW it as you could several months ago. I'm
using XP Pro and Firefox 10. I have disabled Adblock for Droplr, not no
avail.
Thanks,
Rog
*
*
4 Posted by Josh Bryant on 19 Apr, 2012 02:36 PM
Rog, for some reason this file was uploaded as a "file" instead of an "image". Is there any way you can duplicate this by uploading new images? Is it happening to all your images or just this one?
5 Posted by rogson on 20 Apr, 2012 01:39 AM
On Thu, Apr 19, 2012 at 7:36 AM, Josh Bryant <
[email blocked]> wrote:
JOsh, here's a pic I just uploaded. http://d.pr/f/XsiK and attached is
the same pic.
Tim
6 Posted by Josh Bryant on 23 Apr, 2012 02:39 PM
And just to clarify are you uploading these JPGs through the website or through Droplr's Window's app?
7 Posted by rogson on 26 Apr, 2012 01:22 AM
Through the Windows app.
Support Staff 8 Posted by Bruno de Carvalho on 21 May, 2012 08:20 PM
How exactly are you uploading these files?
I can't seem to replicate this issue, even with the files you posted here.
Bruno de Carvalho closed this discussion on 21 May, 2012 08:20 PM.
rogson re-opened this discussion on 25 May, 2012 01:51 AM
9 Posted by rogson on 25 May, 2012 01:51 AM
- Drag and drop from explorer/desktop to the Droplr icon[image: Inline
image 1]. BTW drag and drop an explorer file to the droplr website works
as it should.
Support Staff 10 Posted by Bruno de Carvalho on 26 May, 2012 12:56 AM
Windows XP Professional, right? Also, I'll need a code for one of those drops so that I can double check on the database to see where the error is but seems like the call that figures out the file's mime type is failing (it's a windows API call).
Support Staff 11 Posted by Bruno de Carvalho on 26 May, 2012 02:06 AM
I think I know what's wrong. The windows app relies on the registry to determine a file's mime type based on its extension. Can you please try this build and let me know if it fixes the issue for you? http://d.pr/f/KthD/5HOOCmHO
Bruno de Carvalho closed this discussion on 26 May, 2012 02:06 AM.
rogson re-opened this discussion on 26 May, 2012 09:03 PM
12 Posted by rogson on 26 May, 2012 09:03 PM
Unfortunaely Bruce, the problem remains
Support Staff 13 Posted by Bruno de Carvalho on 29 May, 2012 04:20 AM
This is super weird. Can you please provide me with the drop codes for these images you're uploading, as well as the filenames and a zip with some of them?
PS: The name's Bruno ;)
Bruno de Carvalho closed this discussion on 29 May, 2012 04:20 AM.
rogson re-opened this discussion on 09 Jun, 2012 02:12 AM
14 Posted by rogson on 09 Jun, 2012 02:12 AM
Sorry for the name screwup. Here are two links and the corresponding
photos attached. BTW, V 2.03 puts a tab on the task bar (XP Pro) along
with the usual icon. Closing the tab removes the icon as well which should
not happen.
http://d.pr/f/ikaN
http://d.pr/f/jRNA
15 Posted by Michel K on 27 Jul, 2012 05:44 PM
I am running Windows XP Professional and I am encountering this bug as well. It only happens if I drag and drop onto the drop zone. If I upload the same image using the website it works fine. Are there any updates on this? I'm running Droplr 2.0.3
16 Posted by rogson on 27 Jul, 2012 09:21 PM
Hi Michel,
No updates. However, I have moved on to Win 7 and here, Droplr works
fine. Nice to know that I wasn't crazy.
17 Posted by Michel K. on 27 Jul, 2012 10:56 PM
Too bad! Stuck on XP on the work computer for now. Hopefully this gets investigated.
Support Staff 18 Posted by Bruno de Carvalho on 28 Jul, 2012 02:43 PM
Try out this version: http://d.pr/f/6sRC/Q5duJaC8
Download the executable file and override the one you have installed. This one goes in Debug mode, so if you right click the tray icon, you'll find a "Debug > Console" entry. Click it, then drag a file to the target and let me know what's the output. It should print the file mime-type that the windows registry is reporting (which is the mime-type on which Droplr 2.0.3) relied.
I went ahead and made it rely on file extension instead. Lemme know how it works for you guys.
Support Staff 19 Posted by Bruno de Carvalho on 30 Jul, 2012 10:13 PM
Has any of you guys tried this build out?
Cheers,
Bruno
20 Posted by Michel K. on 30 Jul, 2012 10:20 PM
That build crashes when I try to start it.
21 Posted by Michel K. on 31 Jul, 2012 01:03 AM
That version crashes immediately after startup.
Support Staff 22 Posted by Bruno de Carvalho on 09 Sep, 2012 05:09 AM
Closing this as we're unable to reproduce.
Two other users reported the same issue and were only able to fix it by reinstalling Windows. This leads us to believe that the real problem is outside of our control.
Bruno de Carvalho closed this discussion on 09 Sep, 2012 05:09 AM.